Join a team with purpose, making a difference to the lives of children and families in your community.

Therapeutic Support Worker (TSW)/ Supported Family Time, Transport and Mentoring Worker

Work type: Casual/ Vacation

Location: Newcastle, Newcastle, Maitland & Hunter NSW

Our team of Therapeutic Support Worker’s (TSW) and Supported Family Time, Transport, and Mentoring Workers are made up of individuals who are passionate, dedicated, and reliable with a goal to empower our children and young people on a Casual basis. Our services are provided in a personalised setting to achieve quality care and a safe environment.

The Role

The Therapeutic Support Worker with BBH is responsible for:

  • Managing challenging situations

  • Providing high-quality services to children and young people in a therapeutic residential setting

  • Administering medication

  • Ensuring safety and well-being

  • Providing active support, building nurturing relationships, and working both independently and as part of a team.


The Supported Family Time, Transport, and Mentoring Worker with BBH is responsible for:

  • Helping children and young people maintain positive relationships with their family members in a safe environment

  • Supervising access visits

  • Ensuring safety and welfare of our young people

  • Providing safe transport

  • Observing and documenting interactions

  • Working with the mentoring program to build skills and resilience.

How to apply

To apply for this position, please submit a copy of your resume addressing the above criteria. To find out more about this position and the benefits of a career at Big Brown House then visit our website https://www.bigbrownhouse.com.au/careers

Advertised: 16 Feb 2024
Applications close: 15 Mar 2024

What does bing a part of the Big Brown Hose team mean to you?

  • Ashlee Kell - Program Manager

    Big Brown House has been a breath of fresh air in an industry that can be quiet Brutal sometimes.

    BBH brings a warmth, care and nurturing environment in all aspects, how we treat our staff, our office teams, our children and our stakeholders. There is a warmth that makes you feel so welcome, and so supported.

    BBH has been a really special milestone for me in my 9 years in this industry to move into a Role and a company that values its members and takes care of everyone involved.

    BBH gives me the opportunity to give back to children who have not been given the best opportunities in life. I am able to advocate and upline needs for our young people to give them the best outcome and support I can.

    This is a pretty important role and I feel thankful I have been given the opportunity to do so.

  • Meg Blackburn - Marketing & Community Engagements

    “Being a part of the Big Brown House team has allowed me to gain a fresh perspective on life and foster gratitude for both my own experiences and the individuals I interact with daily. Engaging with like-minded local businesses, establishing genuine connections with colleagues across various departments, and recognizing their contributions are truly enriching experiences that I value deeply.”

  • Mariano Zajaczkowski - Team Leader

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.