A dad is reunited with his two children in a supported family visit. There is a baby boy and a little girl. They are having a big cuddle.

“We are dedicated to supporting families and children develop and maintain healthy relationships”

Family Support Services

At Big Brown House, we are dedicated to supporting families and children develop and maintain positive relationships and connections, both in the home and community, in a safe and therapeutic environment.

We work with each family and individual and tailor our services and programs to ensure families can receive the support they need.

Our range of services for parents and families include:

  • Family Group Conferencing

  • Respite or Short Term Care - Complex Needs

  • Therapeutic Respite and In-Home Support

Our Team

Our experienced Therapeutic Support Workers and Family Time Supervisors hold:

  • Verified Working with Children Check

  • Current National Police Check

  • Comprehensive Orientation Training

  • Training in strategies for managing trauma

  • TCI (Therapeutic Crisis Intervention) Training

  • Cultural Competency Training

  • First Aid Certificate

Find out more about our services below, or contact us for more information

Family Group Conferencing

Family group conferencing is a formal meeting between family members, their extended support networks, agencies and other professionals to create a plan to support the wellbeing of a child or young person.

Family group conferencing offers a positive way to bring family members together, with a neutral facilitator, to create a plan for their child or young person.

Big Brown House accredited facilitators work closely with families, agencies and professionals to explore a wide range of solutions to meet concerns in relation to children and young people.

A Family Group Conference can be used to help families make decisions relating to issues such as;

  • Child protection and welfare

  • Youth offending

  • Education

  • Domestic and family violence

  • Placement preservation

  • Adoption

  • Custody and visitation agreements

  • Health issues

  • Any situation where family may be able to resolve their own issues

Contact us about Family Group Conferencing here >

A mother and her two teen daughters are taking part in family conferencing by a big brown house accredited facilitator in their home.  The girls are drinking a cup of tea and smiling.

Respite or Short Term Care - Complex Needs

At Big Brown House, we can provide a variety of flexible respite options for children and young people with complex needs, to assist parents and carers and to maintain family connections.

Big Brown House is registered with the Office of the Children Guardian's to provide care to a child or young person away from their usual home. This can be funded under a child or young person's NDIS package.

Respite care is for short, usually pre-planned periods of time. Respite carers might care for a child one weekend a month or for a few weeks during school holidays, providing the child and family, time to rest and recharge.

Respite carers provide a ‘normal everyday life’, where the child or young person can attend school, participate in sport, hobbies, friendship groups and appointments in a safe and caring environment.

Contact us about Respite Care here >

A complex needs carer i supporting a young boy who has a disability to make a phone call to his mum in a safe environment. The boy is talking to his mum on a video call.

Therapeutic Respite & In Home Support

At Big Brown House we offer Therapeutic Respite and In Home Support to help carers and families with a much needed break from their caring role.

We work in with families and Caseworkers to create a program that is tailored to the child or young person’s needs and interests.

We can offer respite in-home or at our comfortably furnished homes or in short-term motel support.

Our Therapeutic Support Team provide a safe and positive environment for children and young people.

Contact us about Therapeutic Respite and In Home Support here >

An in home support worker is holding a baby in a kitchen. She is providing respite care for a local mum in need.